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Please make sure to Follow these directions when ordering PERSONALIZED cuts.
After payment you MUST message/email us with your ORDER id to process the cut.
Please allow anywhere for 2-7 business days for completion of the file to be emailed to you. (We strive to be within the 48 hour time frame, but sometimes life happens and we get backed up!)
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**Due to the nature of our product we do NOT OFFER refunds of any kind. **